Frequently Asked Questions

Q: Does the software run on the iPad or Android?  
A: NO. The Software runs on Microsoft Windows XP/VISTA/WIN 7,8,10 and Windows Mobile devices version 2003 SE and Mobile 5-6.

Q: Does the software run on the Microsoft Surface RT?  
A: NO. The Software runs on the full version Microsoft Windows XP/VISTA/WIN 7, 8, 10. the software runs on Surface Pro versions with full operating systems.

Q: What versions of Microsoft Word does the software run on?  
A: Version 3 requires Microsoft Word 2000/2003. Version 4 requires Microsoft Word 2007/2010/2013/2016.

The software does NOT run on the Office 2010 Starter Edition, Surface RT edition, any 64 bit versions of Office or any Mac versions of Microsoft Word.

Q: What Standards does the program use?  
A: The program is designed with the capability to follow many different standards of practices (ASHI, CREIA, NACHI, NAHI, AII, CAHPI, ARIZONA, WISCONSIN, NC etc) as well as inspection standards adopted by individual states. The format can also be further customized by the inspector to exceed most SOP's. The software writes narrative inspection reports and does not adapt to checklist reports formats like the required archaic Texas report.

Q: Are there any discounts?  
A: Members of ASHI, CREIA or InterNACHI can receive a $50.00 rebate on the purchase of their software. Just send us a note after purchase with your member ID.  

Q: Can I add my own comments?  
A: Yes. You add, edit and save comments so they are available next time you use the program as well as adding items to drop down boxes and lists.  

Q: Will the program run on my hand held computer?  
A:  Yes mobile will run on a Windows Mobile handheld device. Requires a Pocket PC 2003 SE or Windows Mobile 5-6. The main program runs in the full version of Microsoft Word 2000/2003/2007/2010/2013/2016 or later.   

Q: Does the program have a section for the summary?  
A: The program has a summary section that can be included as a section within the report, or printed as a separate document. Some inspectors prefer to have a summary that owners, agents and banks can quickly turn to and find the section or sections that have problems.  

Q: How do I get my report from the inspection into to the program?  
A: You have a number of options, so that you can produce either an on-site report or one delivered afterward via mail, email or by downloading the report from our website. If you use a tablet, touch-screen computer or laptop, you can input the data real-time as you encounter issues during the inspection. If you prefer not to carry your expensive computer around with you, the software comes with worksheet templates that can be printed and used on-site. The inspector can check off appropriate responses on the worksheets, and then go to wherever the computer and printer have been set up to input the data into the computer and print out the report. Or, if delivery afterward via delivery, mail, email or web site  is preferred, the inspector can input the data from the worksheets at the office or turn them over to someone else, such as a secretary or transcriptionist, who can input the data and see to delivery.

You can use the Windows Mobile version to collect data onsite and have this information fed back into your report while finishing it on the PC back at the office.

So many options! Whatever method you choose, the program is flexible enough to meet your needs.  

Q: What sections are covered in the report?  
A: The section below are all optional:  

1. General Information  
2. Summary  
3. Structural System  
4. Exterior  
5. Roof System  
6. Plumbing System  
7. Electrical System  
8. Heating System  
9. Air Conditioning System  
10. Interior  
11. Insulation & Ventilation  
12. Fireplaces and Solid Fuel Burning Appliances  
13. Appliances and Kitchen
14. Bathroom
15. Crawlspace* 
16. Attic*
17. Pools/Spa
18. Wells
19. Garage

*Note: Crawlspace and Attic forms can be used in place of Structure and Insulation &Ventilation

Q: What equipment do I need to create reports on site?  
A: A laptop computer or tablet PC, digital camera (if you want to include pictures) are all that is required to complete reports at the inspection site. Many inspectors set up their laptop in the kitchen or a central location and complete the report there for immediate delivery. The report can also be done from a vehicle with the addition of a 12 Volt  DC to 120 Volt AC converter. If you are not converting the report to a PDF a portable printer will be required also.

Q: What materials are required to create printed reports on site?  
A: The materials below can be purchased at most office supply stores.  

1. Cerlox combs (binding hinge) 1/4" or 5/16"   
2. Inkjet glossy photo paper (heavy stock used as front report cover)   
3. High quality inkjet printer paper (satin coated bright white)  
4. White heavy stock (used as back of report cover)  
5. Envelopes large enough to accept binding as well as paper  
6. Low cost photo copy paper (used for worksheets) 

We recommend you convert to PDF and email reports unless specifically asked otherwise.